Hello, my name is
Frolan Begino
Workflow & AI Automation Specialist
I'm an AI Automation Specialist, and I basically spend my days building complete automated systems from scratch. I love designing smart workflows, creating AI agents, and turning repetitive business processes into hands-off automations. The goal is always the same: cut out the manual busywork, make everything run way more efficiently, and give customers a noticeably better experience.
What I Do
Services
I help businesses automate their processes and leverage AI to work smarter, not harder.
AI Agent Development
Build intelligent AI agents for customer support, lead qualification, and appointment booking that work 24/7.
Workflow and AI Automation Specialist
Design and implement automated workflows using Zapier, Make, and n8n to eliminate repetitive tasks.
API Integration
Connect your favorite tools and platforms through custom API integrations and webhooks.
Chatbot Solutions
Create AI-powered chatbots for websites and social media that engage customers and drive conversions.
Content Automation
Automate content creation pipelines using AI for blogs, social media, and email marketing.
CRM Automation
Streamline your sales process with automated lead capture, follow-ups, and CRM pipeline management.
My Journey
Work Experience
2025 — Present
AI Automation Specialist
Freelance
- •Design and implement AI-powered automation systems for business processes
- •Build AI agents for customer support, lead qualification, and appointment booking
- •Create automated workflows using Zapier, Make, and n8n
- •Integrate CRMs, marketing tools, and communication platforms via APIs and webhooks
- •Develop prompt-driven AI solutions for content, support, and data processing
2024 — 2025
Customer Service Representative
Alorica Philippines
- •Handled customer inquiries via email, chat, and phone across multiple service channels
- •Resolved customer issues efficiently while maintaining high satisfaction scores
- •Documented common customer issues and suggested process improvements
- •Identified repetitive tasks suitable for automation
- •Collaborated with operations teams to streamline customer support workflows
Tools I'm Expert in
My Work
Featured Projects
Real-world automation solutions that have delivered measurable results for businesses.
Auto Sort Gmail Attachments on Drive
Make.com automation that watches Gmail for new emails with attachments, extracts files, generates organized file names using AI, and saves them to Google Drive with email notifications.
Automated email attachment organization
Export Account Transactions from Xero to Asana
Automated workflow connecting Xero accounting software to Asana project management. Syncs transaction records and financial data through iterators and Google Sheets integration.
Streamlined financial tracking workflow
AI Content Repurposing
Zapier automation that monitors Google Drive for new files, generates transcriptions using AI, creates blog posts, and automatically distributes content to Facebook and LinkedIn pages.
Cut content production time by 50%
AI Appointment Setter
Complex n8n workflow for an AI receptionist system. Handles calendar availability checks, appointment booking, rescheduling, and sends confirmations to both Vapi and Airtable.
Increased booking conversion rate by 35%
Facebook Page AI Agent
n8n AI agent workflow that responds to Facebook page messages using document retrieval, Google Gemini chat model, and memory storage for contextual conversations.
Reduced manual support workload by 60%
Automated Leads Enrichment
Zapier workflow that captures incoming leads via webhook, enriches them using Apollo, routes based on priority, saves to Google Sheets, notifies via Slack, and sends AI-drafted emails.
Improved response time from 6 hours to 2 minutes
Asana Lead Engagement Workflow
Multi-path Zapier automation triggered by Asana task updates. Routes leads through different engagement paths based on status, sends follow-up emails, creates folders, and manages the entire lead lifecycle.
Automated full lead engagement pipeline
YouTube & Facebook Video Content Creator
n8n automation using Google Gemini to generate video prompts on a schedule, create videos via API, and automatically upload to both YouTube and Facebook platforms.
Fully automated video content pipeline
Testimonials
"I had the pleasure of working with Frolan and was consistently impressed by his professionalism and dedication. He handled customer concerns with patience, clear communication, and a strong focus on solutions. Frolan was a reliable team member, and I highly recommend him to any organization looking for a customer-focused professional."
— Maria Luz Nunez
Former Team Manager in Alorica Philippines
Book a Free Consultation
Get in Touch
Schedule a quick call to discuss your AI automation needs. No commitment—just let's see how we can help scale your workflows faster.
Let's work together
I'm always open to discussing new projects, creative ideas, or opportunities to be part of your vision. Whether you need help with automation, AI integration, or workflow optimization, let's connect.
beginofrolan@gmail.com
Phone
+63 938 430 6500
www.linkedin.com/in/frolan-begino-038a09374
Location
Manila, Philippines
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